{"id":62,"date":"2024-10-24T07:27:04","date_gmt":"2024-10-24T07:27:04","guid":{"rendered":"https:\/\/coutureeye.com\/?page_id=62"},"modified":"2024-10-24T07:37:43","modified_gmt":"2024-10-24T07:37:43","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/coutureeye.com\/de\/refund_returns\/","title":{"rendered":"R\u00fcckerstattungs- und R\u00fcckgaberecht"},"content":{"rendered":"

Datum des Inkrafttretens<\/strong> : 24\/10\/2024<\/p>\n\n\n\n

\u00dcberblick<\/h2>\n\n\n\n

Bei Couture Eye sind wir bestrebt, unseren Kunden exquisite Hochzeits- und Abendkleider anzubieten, die den h\u00f6chsten Standards in Qualit\u00e4t und Handwerkskunst entsprechen. Wir verstehen, dass der Kauf eines Kleides f\u00fcr einen besonderen Anlass eine wichtige Entscheidung ist, und wir m\u00f6chten, dass Sie mit Ihrem Kauf vollkommen zufrieden sind. Bitte lesen Sie unsere R\u00fcckerstattungs- und R\u00fcckgaberichtlinien sorgf\u00e4ltig durch.<\/p>\n\n\n\n

1. R\u00fcckgabeberechtigung<\/strong><\/h4>\n\n\n\n
    \n
  • Sie k\u00f6nnen Ihr Kleid innerhalb von 14 Tage<\/strong> es zu erhalten.<\/li>\n\n\n\n
  • Um f\u00fcr eine R\u00fcckgabe in Frage zu kommen, muss das Kleid unbenutzt, unver\u00e4ndert und im Originalzustand<\/strong> mit allen angeh\u00e4ngten Tags.<\/li>\n\n\n\n
  • Ma\u00dfgeschneiderte oder personalisierte Kleider k\u00f6nnen nicht zur\u00fcckgegeben werden, es sei denn, sie sind bei der Ankunft defekt oder besch\u00e4digt.<\/li>\n<\/ul>\n\n\n\n

    2. R\u00fcckgabeprozess<\/strong><\/h4>\n\n\n\n
      \n
    • Um eine R\u00fccksendung einzuleiten, kontaktieren Sie bitte unseren Kundenservice unter coutureeyeofficial@gmail.com<\/strong> oder +90 506 505 16 51 innerhalb der 14-t\u00e4gigen R\u00fcckgabefrist.<\/li>\n\n\n\n
    • Geben Sie Ihre Bestellnummer und eine kurze Erl\u00e4uterung des R\u00fccksendegrundes an.<\/li>\n\n\n\n
    • Sobald Ihr R\u00fccksendeantrag genehmigt wurde, erhalten Sie Anweisungen zur R\u00fccksendung des Kleides an uns.<\/li>\n<\/ul>\n\n\n\n

      3. R\u00fcckversand<\/strong><\/h4>\n\n\n\n
        \n
      • Kunden sind f\u00fcr die Kosten der R\u00fccksendung verantwortlich.<\/li>\n\n\n\n
      • Wir empfehlen die Nutzung eines nachverfolgbaren Versanddienstes oder den Abschluss einer Versandversicherung f\u00fcr Artikel \u00fcber einem bestimmten Wert, da wir nicht garantieren k\u00f6nnen, dass wir Ihren zur\u00fcckgesendeten Artikel erhalten.<\/li>\n<\/ul>\n\n\n\n

        4. R\u00fcckerstattungsprozess<\/strong><\/h4>\n\n\n\n
          \n
        • Sobald wir Ihr zur\u00fcckgesandtes Kleid erhalten und best\u00e4tigt haben, dass es unseren R\u00fcckgabebedingungen entspricht, bearbeiten wir Ihre R\u00fcckerstattung innerhalb 7-10 Werktage<\/strong>.<\/li>\n\n\n\n
        • R\u00fcckerstattungen werden an die urspr\u00fcngliche Zahlungsmethode \u00fcberwiesen. Bitte beachten Sie, dass die Bearbeitung der R\u00fcckerstattung durch Ihre Bank oder Ihr Kreditkartenunternehmen m\u00f6glicherweise zus\u00e4tzliche Zeit in Anspruch nimmt.<\/li>\n<\/ul>\n\n\n\n

          5. B\u00f6rsen<\/strong><\/h4>\n\n\n\n
            \n
          • F\u00fcr einen Umtausch kannst Du uns gerne per Mail oder Whatsapp kontaktieren.<\/li>\n<\/ul>\n\n\n\n

            6. Besch\u00e4digte oder defekte Artikel<\/strong><\/h4>\n\n\n\n
              \n
            • Wenn Ihr Kleid besch\u00e4digt oder defekt ankommt, kontaktieren Sie uns bitte innerhalb 48 Stunden<\/strong> nach Erhalt Ihrer Bestellung. Wir werden einen Ersatz oder eine R\u00fcckerstattung veranlassen, nachdem wir alle von Ihnen an uns gesendeten Belege gepr\u00fcft haben.<\/li>\n<\/ul>\n\n\n\n

              7. Kontaktieren Sie uns<\/strong><\/h4>\n\n\n\n

              Wenn Sie Fragen zu unseren R\u00fcckerstattungs- und R\u00fcckgaberichtlinien haben, wenden Sie sich bitte an unser Kundenserviceteam unter:<\/p>\n\n\n\n

                \n
              • E-Mail:<\/strong> coutureeyeofficial@gmail.com<\/li>\n\n\n\n
              • Telefon:<\/strong> +90 506 505 16 51<\/li>\n<\/ul>\n\n\n\n

                Vielen Dank, dass Sie sich f\u00fcr Couture Eye entschieden haben. Wir freuen uns darauf, Ihnen dabei zu helfen, das perfekte Kleid f\u00fcr Ihren besonderen Anlass zu finden!<\/p>\n\n\n\n

                <\/p>","protected":false},"excerpt":{"rendered":"

                Effective Date : 24\/10\/2024 Overview At Couture Eye, we strive to provide our customers with exquisite wedding and evening dresses that meet the highest standards of quality and craftsmanship. We understand that purchasing a dress for a special occasion is a significant decision, and we want you to be completely satisfied with your purchase. Please […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-62","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy - Couture Eye<\/title>\n<meta name=\"description\" content=\"Discover Couture Eye's comprehensive refund and returns policy for wedding and evening dresses. 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